Privacy Policy Privacy Policy

Effective Date: November 5, 2026 | Last Updated: November 5, 2026

Website: grandamericanhomesfl.com

1. Introduction

Grand American Enterprises Inc., doing business as Grand American Homes (“Grand American Homes,” “we,” “us,” or “our”), respects your privacy and is committed to explaining how we collect, use, disclose, and protect information when you visit grandamericanhomesfl.com (the “Website”).

This Privacy Policy applies to information collected through our Website, including information you provide when requesting information about a home, scheduling a tour, or contacting our team.

By using our Website, you acknowledge that you have had an opportunity to review this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent separately.

2. Information We Collect

Information You Provide

When you submit an inquiry or tour request, we may collect:

• Your name.
• Your email address.
• Your phone number, if you choose to provide it.
• Your preferred area, budget, and timing.
• Whether you are a homebuyer or a real estate agent.
• The home or property you are interested in.
• Any additional information you include in your message.
• The page from which you submitted the form and the date and time of submission.

We use this information to respond to your questions, coordinate tour requests, provide information about properties, and follow up regarding your inquiry.

Please do not submit sensitive personal information through our Website forms unless specifically requested through an appropriate, secure process.

If you are a real estate agent submitting information on behalf of a client, please make sure you have your client’s permission to share it with us.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by our hosting and analytics providers. Depending on the services enabled, this may include:

• Internet Protocol (IP) address and technical log information.
• Pages visited and interactions with the Website.
• Date, time, and duration of visits.
• Referring website or source of traffic.
• Browser type, device type, and operating system.
• General geographic information, such as city or region.

The information collected depends on the technologies in use and their configuration.

3. How We Use Information

We may use collected information to:

• Respond to inquiries and requests for property information.
• Schedule and coordinate property tours.
• Communicate with prospective buyers and real estate agents.
• Follow up on inquiries by email, phone, or text message, as permitted by applicable law and any required consent.
• Understand how visitors find and use our Website.
• Monitor Website performance, troubleshoot errors, and help protect against security threats.
• Improve our Website, services, and customer experience.
• Maintain business records and comply with legal obligations.
• Establish, exercise, or defend legal claims where necessary.

We will not use personal information for materially different purposes without providing any notice or obtaining any consent required by applicable law.

4. How Inquiry Information Is Stored and Processed

When you submit an inquiry form, the information is sent by email to our sales team.

Our Website's form process uses Resend, an email delivery service, to deliver submitted inquiries. The inquiry email may include the page from which the request was submitted and the date and time of submission.

The Website itself does not currently maintain a database of form submissions. Inquiry records are maintained in the receiving email inbox and may also exist in service-provider systems as necessary to deliver or process the messages.

We may implement a customer relationship management (CRM) system to organize inquiries, manage follow-up, and maintain prospective customer records. If implemented, information may be stored and processed within that system in accordance with this Privacy Policy and any applicable service-provider terms.

5. Website Hosting, Analytics, and Cookies

Cloudflare Hosting and Web Analytics

Our Website is hosted by Cloudflare. Like other hosting providers, Cloudflare may process technical information, including IP addresses and security logs, to operate, maintain, and protect the Website.

We use Cloudflare Web Analytics to measure Website visits and performance. Cloudflare describes this analytics service as not using cookies and not tracking visitors across other websites.

Google Analytics 4

We use Google Analytics 4 (GA4) to understand Website traffic and visitor interactions. When enabled, GA4 may collect information such as pages viewed, referral sources, device and browser information, and general geographic location.

GA4 uses cookies and similar technologies to help measure Website usage and recognize returning visitors, depending on the configuration.

We may configure GA4 to record certain interactions, including when a visitor submits a form or taps a displayed phone number. We do not intend to send the contents of information entered into our inquiry forms to Google Analytics.

Google processes information under its own terms and privacy practices. For information about how Google collects and processes data when you use websites that use Google’s services, visit https://policies.google.com/technologies/partner-sites. Google’s Privacy Policy is available at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Google Search Console

We may use Google Search Console to understand how our Website appears in Google search results, including the searches that lead visitors to our Website. This service provides search performance information and is not intended to collect information submitted through our inquiry forms.

Cookies and Similar Technologies

Cookies are small files stored on your device by a website or service. Some cookies are necessary for website functionality or security, while others help measure usage or remember visitors.

Our use of cookies and similar technologies depends on the tools enabled on the Website. If we enable technologies that require consent or additional disclosures under applicable law, we will implement appropriate notices and controls.

You can also manage or block cookies through your browser settings. Blocking certain cookies may affect how some website features work.

Some web browsers offer a “Do Not Track” setting. Because there is no common industry standard for recognizing or responding to these signals, our Website does not currently respond to them.

6. How We Share Information

We do not sell personal information collected through our Website.

We may disclose information in the following circumstances:

• Service providers: To companies that help operate our Website, deliver emails, provide analytics, maintain systems, or manage customer inquiries.
• Real estate-related parties: Where appropriate to respond to your request, arrange a tour, or provide requested property information, we may need to involve a listing agent, real estate agent, property representative, or another relevant party. If we forward your inquiry to a listing agent or another real estate professional, their handling of your information is governed by their own privacy practices.
• Legal and safety purposes: When reasonably necessary to comply with applicable law, respond to lawful requests, protect rights and property, investigate suspected fraud, or address security issues.
• Business transactions: In connection with a merger, acquisition, reorganization, or sale of business assets, subject to applicable law.
• At your direction: When you request or authorize a disclosure.

We do not currently use advertising or remarketing pixels, such as Meta/Facebook advertising pixels or Google Ads tracking pixels. If our practices change, we will update this Privacy Policy and provide any notices or choices required by law.

7. Phone Calls and Text Messages

If you provide a phone number, we may use it to respond to your inquiry or coordinate a property tour.

Any text messages, including messages sent through a future CRM system, will be subject to applicable consent and communications laws. We will obtain any required consent before sending text messages that require it.

Submitting an inquiry does not, by itself, constitute consent to receive recurring marketing text messages where separate consent is required. If we offer marketing text messages, we will provide the disclosures and opt-out instructions required by applicable law.

You may ask us to stop contacting you through a particular channel, subject to communications necessary to complete a transaction or comply with legal obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing prospective customer relationships, maintaining appropriate business records, resolving disputes, protecting the Website, and complying with legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable service-provider practices, and legal requirements.

When information is no longer reasonably needed, we will take appropriate steps to delete it or otherwise dispose of it, subject to applicable legal obligations and legitimate recordkeeping requirements.

9. Data Security

We use reasonable measures appropriate to our business and the nature of the information we handle to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

We also rely on service providers that process information on our behalf. No website, email system, or method of electronic transmission can be guaranteed to be completely secure.

Our Website is operated in the United States, and information collected through it is processed and stored in the United States.

10. Your Privacy Choices and Rights

Depending on applicable law and the circumstances, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.

You may contact us to ask about the information we hold about you or to request that we stop using information for certain purposes. We may need to verify your identity before responding.

Some rights are subject to legal exceptions, and the rights available to you may depend on your state of residence and whether a particular privacy law applies to our business.

To make a privacy request, contact us using the information in Section 14. We will review and respond to requests in accordance with applicable law.

11. Third-Party Websites and Services

Our Website or communications may contain links to third-party websites or services. Those third parties operate independently and have their own privacy policies and practices.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy notices before providing them with personal information.

12. Children's Privacy

Our Website is intended for people seeking information about homes and real estate services. It is not designed to solicit personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 in circumstances where parental consent is legally required, we will take appropriate steps consistent with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date above. If a change requires additional notice or consent under applicable law, we will provide it as required.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact:

Grand American Enterprises Inc.
Doing business as Grand American Homes
1515 Greenwood Rd, Baker, FL 32531
Email: [email protected]
Website: grandamericanhomesfl.com

Please include enough information for us to understand your request. Avoid sending sensitive personal information unless it is necessary and requested through an appropriate process.